Michaela MacDonald

Upskilling in Data Analytics – Michaela MacDonald’s Journey with HLA

Michaela MacDonald, Contracts Officer for Biomass at The Highland Council, is just about to complete her Diploma in Digital Technology: Data Analytics at SCQF Level 8 through Highland Learning Academy.

“I have gained valuable skills and insights which I can apply to my job. It was both challenging and rewarding.”

– Michaela MacDonald, Contracts Officer, Highland Council

📊 Why Michaela Chose Data Analytics

Michaela’s journey began when her line manager encouraged her to explore further training opportunities. They identified the SCQF Level 8 Data Analytics qualification as a great fit for her role at The Highland Council — where understanding data, tracking KPIs, and working with performance metrics are all essential parts of her day to day work.

“We both looked into the course and realised it would be beneficial to my job role,” Michaela explains. “It also allowed me to gain a qualification while continuing to work and earn — which was ideal.”

📚 A Flexible and Supportive Learning Experience

Despite balancing work and study, Michaela found the learning process accessible and well-structured:

“The process was very simple to follow. I could work at my own pace, which made it easier to balance my workload and my studies. It was very easy to navigate.”

Her tutor, John, provided consistent support with monthly catch-ups and was always available to answer questions. When Michaela had to take time off due to personal circumstances, HLA made sure she didn’t lose her place in the qualification.

“John was incredibly understanding and supportive throughout the whole process.”

🎯 Gaining Confidence and Practical Skills

As Michaela nears completion of the diploma, she’s proud of what she’s accomplished — and excited about where it could lead:

• Improved understanding of data processes related to her field
• Ability to apply data insights directly to her work with the council
• Earned a nationally recognised diploma while continuing full-time employment

“It’s a lot of work — especially providing supporting evidence — but it’s such a great opportunity. I’ve thought about progressing into further qualifications after this.”

🚀 Public Sector Skills for a Digital Future

Michaela’s experience highlights how digital apprenticeships in data analytics can support development across all sectors — including local government. By gaining in-demand technical skills, professionals like Michaela are helping organisations make smarter, data informed decisions every day.

➡️ Want to Build Data Skills While You Work?

Explore how the Diploma in Digital Technology: Data Analytics (SCQF Level 8) can help you grow your career while earning on the job.

See HLA’s Data & Digital Apprenticeships