Invest in talent, strengthen your team—Business Administration apprenticeships deliver skills that drive success.
Business Administration Modern Apprenticeships
Business Administration Modern Apprenticeships give learners the chance to build essential workplace skills while earning and contributing to real organisations.
What is an apprenticeship in Business Administration?
This Modern Apprenticeship helps you train employees as new entrants to business administration but also provides a way for people already in the role to upgrade their skills.
It’s suitable for employees working in roles such as: administration assistant, clerical assistant, data entry clerk, receptionist, administrator or administration officer, office supervisor, personal assistant, secretary to name but a few.
Why undertake an apprenticeship in Business Administration?
Earn while you learn
Gain valuable workplace experience and a recognised qualification without putting your career on hold
Build essential skills
Develop communication, organisation, teamwork, and digital literacy that employers across all industries demand.
Flexible learning
Balance on-the-job training with structured learning, tailored to your pace and career goals.
Career progression
Open doors to roles in administration, management, and beyond, with clear pathways for advancement.
Who can undertake this apprenticeship?
A Business Administration Modern Apprenticeship is open to anyone in Scotland who wants to start or grow their career in an office or business environment. Whether you’re leaving school, changing direction, or already working in administration, this apprenticeship gives you the chance to earn a wage while learning valuable skills. Typical roles include working as an admin assistant, receptionist, data clerk, or office support, and you’ll gain real experience alongside a recognised qualification. It’s a practical, flexible way to build confidence, develop transferable skills, and open up future career opportunities in business.
How is the apprenticeship delivered?
As with all our apprenticeship delivery we provide a range of flexible learning methods which we tailor to suit the needs of the employer and the employee-candidate. This may involve one or a hybrid approach of observations in the workplace, access to online learning, attending face to face courses and collating a portfolio of evidence
Which apprenticeships are available?
The Business Administration Modern Apprenticeship framework offers a clear progression route for learners at different stages of their career. Starting at SCQF Level 5, apprentices develop essential office and administrative skills such as communication, organisation, and customer service. At Level 6 and 7, the focus shifts to more advanced responsibilities, including supervising teams, managing resources, and handling complex administrative tasks. Finally, at SCQF Level 8, apprentices gain the skills needed for management roles, covering areas like strategic planning, financial administration, and leadership. Together, these pathways provide opportunities for school leavers, career changers, and current employees to “earn while they learn” and build a nationally recognised qualification in business administration
Business Administration Modern Apprenticeship at SCQF Level 5
The Business Administration Modern Apprenticeship at SCQF Level 5 provides a practical entry point into office and administrative roles, combining paid employment with structured training. Learners gain hands‑on experience in tasks such as handling correspondence, managing records, scheduling meetings, and delivering customer service, while also developing essential core skills in communication, problem‑solving, teamwork, and digital literacy. The programme builds confidence and adaptability, helping apprentices understand how administration supports the wider organisation. Supported by their employer and training provider, learners work toward a nationally recognised qualification that prepares them for roles such as office assistant, receptionist, or customer service administrator, with clear pathways for progression into supervisory and management positions.
Business Administration Modern Apprenticeship at SCQF Level 6
The Business Administration Modern Apprenticeship at SCQF Level 6 builds on the foundations of Level 5, preparing learners for more complex administrative responsibilities and greater independence in the workplace. Apprentices gain practical experience in managing office systems, coordinating meetings and events, handling financial records, and supporting projects, while also developing advanced skills in communication, problem‑solving, and digital literacy. The programme emphasises organisation, accuracy, and efficiency, helping learners take on roles that require initiative and responsibility. Supported by their employer and training provider, apprentices work toward a nationally recognised qualification that equips them for positions such as senior administrator, office coordinator, or team support officer, with clear progression routes into supervisory and management roles.
Business Administration Modern Apprenticeship at SCQF Level 8
The Business Administration Modern Apprenticeship at SCQF Level 8 is designed for learners who are ready to take on advanced responsibilities in office and business management. Apprentices gain practical experience in leading teams, managing resources, overseeing projects, and ensuring compliance with organisational policies, while also studying modules in strategic planning, financial administration, and leadership. The programme develops high‑level skills in communication, problem‑solving, and decision‑making, alongside meta‑skills such as adaptability, confidence, and strategic thinking. Supported by their employer and training provider, learners work toward a nationally recognised qualification that prepares them for senior roles such as office manager, operations supervisor, or business support manager, with clear progression into higher‑level management and leadership positions.
