Gaining Skills & Confidence Through Apprenticeships with HLA
Abbie Joss works as a CCU Tracker at ASCO UK, and her learning journey with Highland Learning Academy has taken her through multiple qualifications each one helping her grow in confidence and skill.
“I found the support from Highland Learning Academy throughout my Modern Apprenticeship to be great. Lynn Finnie provided me with guidance and feedback that hugely benefited my learning experience.”
– Abbie Joss, CCU Tracker, ASCO UK
📚 A Steady Path of Progress
Abbie’s apprenticeship story began with an SVQ in Business and Administration at SCQF Level 6, followed by ICT at SCQF Level 5. Now, she’s continuing her professional development by working towards a Business and Administration SVQ at SCQF Level 8.
“I feel I’ve highly benefited from doing a Modern Apprenticeship,” she says. “It’s helped me learn new skills and develop confidence in my role.”
🤝 A Mentorship That Made the Difference
Abbie attributes much of her positive experience to the consistent support she received from her mentor, Lynn Finnie:
“Lynn provided amazing support throughout. Her feedback and guidance were incredibly helpful and really enhanced my learning.”
🎯 Skills for Career Growth
Through her time with HLA, Abbie has developed both technical knowledge and workplace skills that have helped her excel in her current role and prepare for future opportunities:
- Improved confidence in communication and administration tasks
- Enhanced IT and digital skills from ICT training
- Ability to take on more responsibility at work
- Ongoing support to continue progressing up the SCQF levels
🌟 A Recommendation for Future Learners
For anyone considering an apprenticeship in business, administration, or digital skills, Abbie has one message:
“I would recommend anyone who is looking to learn new skills and gain qualifications to do so through Highland Learning Academy. The course has been inspiring and rewarding — with immense support from the mentors.”
➡️ Want to Follow in Abbie’s Footsteps?
Explore how a Modern Apprenticeship in Business Administration or ICT can support your growth, whether you’re just starting out or looking to upskill.
