Our Range of CPD Face to Face Courses
Advance your career - invest in your professional growth!
Range of Continuing Professional Development Courses
Invest in Your Professional Growth. Stay ahead in your industry with expert-led Continuing Professional Development (CPD) courses designed to enhance your skills, expand your knowledge, and boost your career success!
Face-to-face courses offer distinct advantages that can enhance learning experiences in ways that virtual or self-paced courses often struggle to replicate. Research shows that people learn best in a social environment. In our experience depth of learning comes from the social interactions of learning from and with others. With highly qualified and experienced learning professionals our courses are interactive, fun and put the learning in context.
In-house Delivery Choices
Highlands Open Course Delivery
Scotland Open Course Delivery
Business Skills
Negotiation & Influencing Skills
Master the Art of Persuasion—Excel in Negotiation & Influence!
Success in business and life often hinges on your ability to negotiate effectively and influence outcomes. Develop the skills to persuade, build consensus, and achieve win-win solutions with our expert-led Negotiation & Influencing Skills course!
🔹 Enhance Your Negotiation Tactics – Learn strategies to create value and secure favorable agreements.
🔹 Strengthen Persuasive Communication – Gain techniques to influence decisions and build credibility.
🔹 Navigate Conflict with Confidence – Turn challenges into opportunities through smart negotiation.
đź’ˇ Ideal for:
Business professionals, managers, sales teams, executives, and anyone looking to refine their negotiation and influencing skills.
🗓️ Enroll Today! Limited spots available—take control of the conversation and drive results!
đź“ž Contact us or call 01463 832173 or email info@highlandlearningacademy.co.uk
Project Management for Non Project Managers
Project Management Made Simple—Lead with Confidence!
Managing projects isn’t just for project managers—every professional can benefit from essential project management skills. Learn how to plan, prioritize, and execute tasks efficiently with our expert-led Project Management for Non-Project Managers course!
🔹 Understand Project Fundamentals – Learn the key principles to manage tasks and meet deadlines.
🔹 Enhance Time & Resource Management – Gain strategies to optimize efficiency and productivity.
🔹 Improve Collaboration & Communication – Work effectively with teams and stakeholders to achieve success.
đź’ˇ Ideal for:
Managers, team leaders, business professionals, and anyone looking to sharpen their ability to handle projects effectively.
🗓️ Enroll Today! Limited spots available—equip yourself with the tools to manage projects like a pro!
đź“ž Contact us or call 01463 832173 or email info@highlandlearningacademy.co.uk
Presentation Skills
Speak with Confidence—Deliver Powerful Presentations!
Whether in meetings, pitches, or public speaking, strong presentation skills set you apart. Learn how to engage audiences, structure compelling messages, and present with confidence in our expert-led Presentation Skills course!
🔹 Enhance Public Speaking Confidence – Overcome nerves and deliver impactful presentations.
🔹 Master Effective Communication – Craft clear, persuasive messages that capture attention.
🔹 Engage & Influence Your Audience – Use storytelling, visuals, and tone to make a lasting impression.
đź’ˇ Ideal for:
Professionals, managers, leaders, educators, and anyone looking to sharpen their presentation abilities.
🗓️ Enroll Today! Limited seats available—take your presentation skills to the next level!
đź“ž Contact us or call 01463 832173 or email info@highlandlearningacademy.co.uk
Time Management
Master Your Time—Boost Productivity & Efficiency!
Time is your most valuable resource—learn how to prioritize tasks, reduce stress, and achieve more with our expert-led Time Management course!
🔹 Enhance Productivity – Discover techniques to stay focused and get more done.
🔹 Master Prioritization – Learn how to allocate time effectively for maximum impact.
🔹 Reduce Stress & Avoid Burnout – Build habits that create balance and long-term success.
đź’ˇ Ideal for:
Professionals, managers, entrepreneurs, and anyone looking to optimize their daily workflow and make the most of their time.
🗓️ Enroll Today! Limited seats available—take control of your schedule now!
đź“ž Contact us or call 01463 832173 or email info@highlandlearningacademy.co.uk
Communication & Interpersonal Skills
Enhance Your Communication—Build Stronger Connections!
Effective communication is the key to professional and personal success. Learn how to express ideas clearly, foster positive relationships, and navigate conversations with confidence in our expert-led Communication & Interpersonal Skills course!
🔹 Master Verbal & Non-Verbal Communication – Improve clarity, tone, and body language for impactful interactions.
🔹 Strengthen Interpersonal Relationships – Build rapport, enhance collaboration, and foster trust.
🔹 Handle Difficult Conversations with Ease – Develop strategies to manage conflict and communicate effectively under pressure.
đź’ˇ Ideal for:
Professionals, leaders, customer service teams, and anyone looking to refine their communication skills.
🗓️ Enroll Today! Limited seats available—take your communication skills to the next level!
đź“ž Contact us or call 01463 832173 or email info@highlandlearningacademy.co.uk
Emotional Intelligence in the Workplace
Boost Workplace Success—Master Emotional Intelligence!
Emotional intelligence is the foundation of effective leadership, teamwork, and professional growth. Learn how to enhance self-awareness, manage emotions, and build stronger workplace relationships with our expert-led Emotional Intelligence in the Workplace course!
🔹 Improve Self-Awareness & Empathy – Develop the ability to understand and regulate emotions for better interactions.
🔹 Enhance Communication & Collaboration – Build trust, resolve conflicts, and foster positive workplace relationships.
🔹 Increase Leadership & Decision-Making Skills – Utilize emotional intelligence to lead with confidence and inspire others.
đź’ˇ Ideal for:
Managers, leaders, HR professionals, and employees looking to strengthen their emotional intelligence and workplace effectiveness.
🗓️ Enroll Today! Limited seats available—take your communication skills to the next level!
đź“ž Contact us or call 01463 832173 or email info@highlandlearningacademy.co.uk
Budgeting & Planning
Take Control of Finances—Master Budgeting & Strategic Planning!
Effective budgeting and planning are the foundation of financial success. Learn how to create strong financial strategies, optimize resources, and achieve long-term goals with our expert-led Budgeting & Planning course!
🔹 Develop Smart Budgeting Skills – Learn how to manage finances efficiently and avoid unnecessary costs.
🔹 Enhance Strategic Planning – Build long-term success with structured financial and business planning techniques.
🔹 Improve Decision-Making – Gain insights into financial forecasting, risk assessment, and resource allocation.
đź’ˇ Ideal for:
Professionals, entrepreneurs, business owners, and anyone looking to improve their financial management skills.
🗓️ Enroll Today! Limited seats available—take your communication skills to the next level!
đź“ž Contact us or call 01463 832173 or email info@highlandlearningacademy.co.uk
Customer Service
Deliver Exceptional Service—Create Lasting Impressions!
Outstanding customer service is the key to business success. Learn how to engage customers, handle challenges with confidence, and exceed expectations with our expert-led Customer Service Excellence course!
🔹 Enhance Communication Skills – Build rapport, listen actively, and resolve concerns effectively.
🔹 Master Customer Satisfaction – Understand customer needs and deliver outstanding service.
🔹 Handle Difficult Situations with Confidence – Learn techniques to manage complaints and turn challenges into opportunities.
đź’ˇ Ideal for:
Customer service professionals, front-line employees, team leaders, and anyone looking to strengthen their service skills.
🗓️ Enroll Today! Limited seats available—elevate your customer service game now!
đź“ž Contact us or call 01463 832173 or email info@highlandlearningacademy.co.uk
Management Skills
Train the Trainer
Empower Trainers—Master the Art of Effective Teaching!
Great trainers create lasting impact. Learn the techniques to engage, inspire, and educate with confidence in our expert-led Train the Trainer course!
🔹 Develop Training Expertise – Master instructional design and facilitation techniques.
🔹 Boost Engagement & Retention – Deliver impactful sessions that drive learning outcomes.
🔹 Lead with Confidence – Build your skills to train, coach, and mentor effectively.
đź’ˇ Ideal for:
Aspiring trainers, corporate educators, HR professionals, and anyone looking to enhance their training delivery skills.
🗓️ Enroll Today! Limited spaces available—take your training to the next level!
đź“ž Contact us or call 01463 832173 or email info@highlandlearningacademy.co.uk
Transformational Leadership
Lead with Vision—Become a Transformational Leader!
Great leaders don’t just manage; they inspire, innovate, and drive meaningful change. Master the strategies to motivate teams, cultivate a powerful vision, and create lasting impact with our expert-led Transformational Leadership course!
🔹 Ignite Inspiration – Learn how to motivate and empower individuals toward shared success.
🔹 Master Change Leadership – Drive innovation and navigate complex organizational shifts.
🔹 Enhance Influence & Communication – Build trust, confidence, and commitment within your team.
đź’ˇ Ideal for:
Executives, managers, emerging leaders, and professionals seeking to elevate their leadership style and lead with vision.
🗓️ Enroll Today! Limited seats available—step into transformational leadership now!
đź“ž Contact us or call 01463 832173 or email info@highlandlearningacademy.co.uk
Introduction to Supervising
Step into Leadership—Master the Fundamentals of Supervision!
Supervision is more than managing—it’s about leading, guiding, and empowering teams to perform at their best. Gain the essential skills needed to supervise with confidence in our expert-led Introduction to Supervisory Skills course!
🔹 Develop Leadership Foundations – Learn key supervisory principles to support and lead effectively.
🔹 Enhance Communication & Coaching – Build rapport, provide feedback, and foster a positive work environment.
🔹 Manage Work & Performance – Understand how to delegate, motivate, and oversee team success.
đź’ˇ Ideal for:
New supervisors, aspiring leaders, and professionals transitioning into management roles.
🗓️ Enroll Today! Limited spots available—start your leadership journey now!
đź“ž Contact us or call 01463 832173 or email info@highlandlearningacademy.co.uk
Introduction to First Line Management
Step into Leadership—Master the Essentials of First-Line Management!
Transitioning into management? Learn the fundamentals of leadership, team supervision, and performance management with our expert-led Introduction to First-Line Management course!
🔹 Develop Core Management Skills – Build confidence in leading teams and making decisions.
🔹 Enhance Communication & Coaching – Learn how to provide guidance, feedback, and motivation.
🔹 Navigate Workplace Challenges – Gain strategies to manage conflict, delegate tasks, and drive results.
đź’ˇ Ideal for:
New managers, supervisors, team leaders, and professionals stepping into leadership roles.
🗓️ Enroll Today! Limited spots available—start your management journey now!
đź“ž Contact us or call 01463 832173 or email info@highlandlearningacademy.co.uk
Introduction Operational Management
Master Operational Management—Drive Efficiency and Success!
Operational management is at the heart of every thriving business. Learn the fundamentals of planning, process optimization, and resource management to keep operations running smoothly and effectively!
🔹 Develop Core Operational Skills – Understand key principles to enhance business performance.
🔹 Streamline Processes & Resources – Learn how to optimize workflows for maximum efficiency.
🔹 Enhance Decision-Making – Gain insights into strategic problem-solving and leadership in operations.
đź’ˇ Ideal for:
Aspiring managers, supervisors, team leaders, and professionals looking to build a strong foundation in operational management.
🗓️ Enroll Today! Limited spaces available—set yourself up for success!
đź“ž Contact us or call 01463 832173 or email info@highlandlearningacademy.co.uk
Introduction Strategic Leadership
Lead with Vision—Master the Fundamentals of Strategic Leadership!
Strategic leadership is about seeing the bigger picture, making informed decisions, and driving long-term success. Learn the essentials to lead with confidence, influence change, and shape the future with our expert-led course on Strategic Leadership!
🔹 Develop a Strategic Mindset – Understand how to align leadership with organizational goals.
🔹 Enhance Decision-Making Skills – Learn how to analyze challenges and make impactful choices.
🔹 Drive Innovation & Change – Master leadership techniques that foster adaptability and growth.
đź’ˇ Ideal for:
Aspiring executives, managers, team leaders, and professionals looking to refine their strategic leadership abilities.
🗓️ Enroll Today! Limited seats available—take the next step in your leadership journey!
đź“ž Contact us or call 01463 832173 or email info@highlandlearningacademy.co.uk
Stakeholder Engagement & Relationship Management
Strengthen Connections—Master Stakeholder Engagement & Relationship Management!
Successful organizations thrive on strong relationships. Learn how to build trust, manage expectations, and foster meaningful partnerships with our expert-led course on Stakeholder Engagement & Relationship Management!
🔹 Enhance Communication & Influence – Develop strategies to engage stakeholders effectively.
🔹 Build Long-Term Relationships – Foster collaboration and trust for sustainable success.
🔹 Manage Expectations & Conflict – Navigate challenges with confidence and diplomacy.
đź’ˇ Ideal for:
Managers, executives, team leaders, and professionals looking to optimize stakeholder relationships and drive organizational success.
🗓️ Enroll Today! Limited seats available—secure your spot now!
đź“ž Contact us or call 01463 832173 or email info@highlandlearningacademy.co.uk
Leadership Skills
Building high performing teams
Unleash Team Excellence—Build a High-Performing Culture!
Great teams don’t just happen—they are built with purpose, strategy, and leadership. Discover the techniques to drive collaboration, boost productivity, and cultivate a results-driven mindset with our expert-led course on building high-performing teams!
🔹 Strengthen Leadership Skills – Inspire and empower your team to reach new heights.
🔹 Enhance Team Collaboration – Foster trust, communication, and a shared vision for success.
🔹 Boost Performance & Engagement – Implement strategies that maximize efficiency and motivation.
đź’ˇ Ideal for:
Managers, executives, team leaders, and professionals seeking to create a thriving, high-impact team.
🗓️ Enroll Today! Limited seats available—don’t miss your chance to lead your team to greatness!
đź“ž Contact us or call 01463 832173 or email info@highlandlearningacademy.co.uk
Managing performance
Drive Excellence—Master the Art of Performance Management!
Unlock the tools to elevate workplace performance, foster accountability, and inspire growth. Gain the skills to effectively set goals, track progress, and enhance productivity with our expert-led course on performance management!
🔹 Optimize Team Performance – Develop strategies to motivate and empower employees.
🔹 Enhance Leadership Skills – Learn how to set clear expectations and drive results.
🔹 Master Coaching & Feedback – Foster continuous improvement and employee engagement.
đź’ˇ Ideal for:
Managers, HR professionals, team leaders, and executives seeking to refine their performance management approach.
🗓️ Enroll Today! Spaces are limited—secure your spot now!
đź“ž Contact us or call 01463 832173 or email info@highlandlearningacademy.co.uk
Leading Change
Lead Change with Confidence—Transform Your Organization Today!
Change is inevitable, but great leaders make it an opportunity for growth. Master the strategies to drive transformation and foster resilience in your team with our expert-led course on leading change!
🔹 Develop Essential Leadership Skills – Influence and inspire teams through transitions.
🔹 Overcome Resistance – Navigate challenges and encourage adaptability.
🔹 Drive Sustainable Results – Implement change strategies that last.
đź’ˇ Ideal for:
Executives, managers, HR professionals, and emerging leaders who want to lead change effectively.
🗓️ Enroll Today! Limited seats available—become a catalyst for success!
đź“ž Contact us or call 01463 832173 or email info@highlandlearningacademy.co.uk
Dealing with Conflict
Enhance Workplace Harmony with Expert Conflict Resolution Training
Unlock the skills to navigate workplace disagreements and foster a more productive, collaborative environment.
🔹 Boost Communication – Handle tough conversations with professionalism and confidence.
🔹 Increase Team Efficiency – Minimize friction and maximize cooperation among colleagues.
🔹 Strengthen Leadership – Equip yourself with strategies to resolve conflicts and build stronger teams.
đź’ˇ Ideal for:
Managers, HR professionals, team leaders, and employees looking to foster a positive work culture.
🗓️ Enroll Today! Invest in workplace success now!
đź“ž Contact us or call 01463 832173 or email info@highlandlearningacademy.co.uk
Dealing with Poor Performance
Addressing poor performance is a crucial leadership skill. Learn how to identify issues, provide constructive feedback, and drive improvement with our expert-led Managing Poor Performance course!
🔹 Identify Root Causes – Understand performance gaps and how to address them effectively.
🔹 Enhance Coaching & Communication – Develop strategies to guide employees toward improvement.
🔹 Implement Proven Solutions – Utilize structured approaches to boost workplace productivity and morale.
đź’ˇ Ideal for:
Managers, HR professionals, team leaders, and business owners looking to enhance their approach to performance management.
🗓️ Enroll Today! Limited seats available—take control of workplace performance now!
đź“ž Contact us or call 01463 832173 or email info@highlandlearningacademy.co.uk
Reviews & Appraisals
Drive Growth & Performance—Master Reviews & Appraisals!
Effective performance reviews and appraisals are essential for employee development, motivation, and business success. Learn how to conduct meaningful evaluations, provide constructive feedback, and inspire improvement with our expert-led Reviews & Appraisals course!
🔹 Enhance Appraisal Techniques – Deliver fair, impactful, and motivating performance evaluations.
🔹 Strengthen Feedback & Coaching – Provide actionable insights to help employees grow.
🔹 Improve Workplace Engagement – Foster a culture of continuous improvement and accountability.
đź’ˇ Ideal for:
Managers, HR professionals, team leaders, and business owners looking to refine their approach to performance management.
🗓️ Enroll Today! Limited seats available—unlock the power of effective appraisals now!
đź“ž Contact us or call 01463 832173 or email info@highlandlearningacademy.co.uk
Delegation
Empower Your Team—Master the Art of Delegation!
Effective delegation is key to productivity and leadership success. Learn how to assign tasks strategically, build trust, and optimize efficiency with our expert-led Delegation Skills course!
🔹 Enhance Leadership & Management – Learn to delegate with confidence and maximize team potential.
🔹 Increase Efficiency & Productivity – Free up time for higher-value tasks while empowering your team.
🔹 Build Trust & Accountability – Develop strategies to assign responsibilities and ensure results.
đź’ˇ Ideal for:
Managers, team leaders, executives, and professionals looking to strengthen their delegation techniques.
🗓️ Enroll Today! Limited seats available—unlock the power of effective delegation now!
đź“ž Contact us or call 01463 832173 or email info@highlandlearningacademy.co.uk
Having difficult conversations
Navigate Tough Conversations with Confidence & Clarity!
Handling difficult discussions is a crucial skill for leadership, teamwork, and personal growth. Learn how to manage emotions, foster constructive dialogue, and achieve positive outcomes with our expert-led Difficult Conversations course!
🔹 Master Effective Communication – Learn techniques to stay calm, clear, and confident in challenging discussions.
🔹 Overcome Conflict & Resistance – Develop strategies to handle sensitive topics with professionalism and empathy.
🔹 Build Stronger Relationships – Foster trust and mutual understanding through thoughtful conversation approaches.
đź’ˇ Ideal for:
Managers, HR professionals, business leaders, and individuals looking to enhance their communication and conflict resolution skills.
🗓️ Enroll Today! Limited seats available—transform the way you approach difficult conversations!
đź“ž Contact us or call 01463 832173 or email info@highlandlearningacademy.co.uk
At a Glance: Why Choose HLA?
Accredited Excellence
Fully accredited to provide certifications with leading bodies like the Chartered Management Institute and AAT.
Tailored Support
Personalised guidance ensures success in Modern and Foundation Apprenticeships nationwide.
Funding Opportunities
Full or partial funding options through Skills Development Scotland make qualification attainment seamless.
Diverse Pathways
From Modern Apprenticeships to CMI and AAT qualifications, we offer diverse avenues for career advancement.
Flexible Learning
Our adaptable approach accommodates various learning styles, empowering individuals to thrive in their chosen fields.
