CMI Level 3 Principles of Management and Leadership
These qualifications are aimed at practising or aspiring managers will supervise or manage a team to achieve clearly defined outcomes.
They will set and monitor goals and objectives by providing instruction, direction and guidance. Day to day operational and project activities are a key part of their role.
There are 3 qualifications at this level to choose from:
CMI Level 3 Award Principles of Management & Leadership
Learners must complete at least one unit to a minimum of 4 credits, to achieve this qualification. The minimum guided learning hours (GLH) is 17.
CMI Level 3 Certificate in Principles of Management & Leadership
Learners must complete any combination of units to a minimum of 13 credits to achieve this qualification. The minimum guided learning hours (GLH) is 56.
CMI Level 3 Diploma in Principles of Management & Leadership
Learners must complete any combination to a minimum of 37 credits to achieve this qualification. The minimum guided learning hours (GLH) is 175.
You can download a factsheet here which shows you all of the module options.
You can purchase online or alternatively contact us or call 01463 832173.
Choose from a wide range of modules:
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Being equipped with the knowledge, skills and behaviours to manage and lead effectively is essential if an individual and their organisation are to succeed.
This unit has been designed for learners who want to develop or sharpen their professional edge and enhance personal effectiveness. The unit focuses on the ways organisations operate. The application of management and
leadership approaches and how these can positively impact on own role, lead to improved performance, and support teams, colleagues and customers.
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The ability to manage teams, which are able to communicate effectively and overcome barriers to achievement, is a critical skill for any manager.
High performing cohesive teams are created in an environment where there is a collective understanding of values, goals and objectives.
This unit has been developed to support managers in understanding the nature of teams in the workplace, and how these can be managed to achieve results.
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High performing individuals impact on the performance of teams and the organisation.
The aim of this unit is to develop the manager’s understanding of how to confidently use their knowledge, skills and abilities to support individuals, not only to perform well, but to exceed expectations.
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As the range of communication tools used by a business continues to grow, and new technologies emerge, managers are faced with the challenge of how to select and use different tools to ensure that communication is effective, timely and has impact.
The aim of this unit is to equip managers with the knowledge and skills to select and use a range of workplace communication methods. These must be measurable and tailored to the needs of the target audience.
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Developing relationships with internal and external stakeholders is an essential management skill. Stakeholders can have a positive or negative impact on the success of an organisaiton.
The aim of this unit is to equip managers to identify and understand stakeholder’s needs,know the purpose and benefits of building relationships with different stakeholder groups, and the methods of communicating with them to achieve results.
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Treating colleagues, customers and stakeholders with dignity and
respect enables relationships to develop and thrive. This unit
focuses on how to develop inclusive working practices in line with organisational and legal frameworks.
This will not only improve the productivity and well being of staff, but impact positively on the whole customer experience.
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A skilled and adaptable workforce is a collective group of people equipped with the knowledge skills and abilities to achieve and exceed objectives.
This unit aims to support managers to identify and select innovative development opportunities. It will enable them to identify approaches to support and promote participation, and
how to monitor the impact of development activities for individuals,
teams and the organisation.
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Volunteers are uniquely placed to offer a wealth of skills and abilities to compliment those of employed staff within an organisation. Managed well, they can help an organisation improve the quality and capacity of the service.
The aim of this unit is to equip managers with the knowledge o f how to engage, motivate and support volunteers to be effective within their role and address
challenges with a positive ‘can-do’ attitude.
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Conflict and disagreements in the workplace have a detrimental effect on team dynamics, productivity and motivation. The ability to respond effectively to conflict is a fundamental skill for all managers.
This unit aims to support managers to understand the types and causes of conflict and how to identify strategies to
respond to conflict situations in a timely and professional manner.
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Change is inevitable if an organisation is to maintain competitiveness and currency of practice. Managers are constantly asked to implement change to respond to commercial pressures,
legal organisational requirements, efficiencies or improvements.
Success often depends on the support given by managers to staff.
The aim of this unit is to enable managers to lead people positively
through change. This is achieved by implementing plans which
identify ways to make change successful, and gaining the support
and trust of individuals and teams.
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Whilst the scale, significance and complexity of a project will vary, the principles of carrying out a project will ultimately be the same.
This unit aims to equip managers with the knowledge, tools, and techniques for managing and monitoring projects. It also identifies approaches to managing risk and responding to the needs and
expectations of stakeholders. The skills a manager will learn will not only enable them to improve own working practice, but will impact on the achievement of project outcomes.
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Working efficiently is essential if a business is to remain competitive. A well structured workload is key to individual and team success.
The aims of the unit are to equip managers with the knowledge to identify priorities and set measurable objectives. Managers will know how to organise and allocate daily work
activities, monitor outcomes, and respond practically to problems in
a manner which supports the achievement of results.
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Developing and sharing good practice enables individuals and organisations to develop and increase their potential to exceed personal and organisational expectations.
This unit explores how good practice can be developed, maintained, adopted and shared with stakeholders.
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Budgets and resources are crucial to the functioning of any organisation. Organisations need to plan and manage money and resources to remain operational.
The aim of this unit is to equip managers with the knowledge that they need to manage budgets and other resources. This allows them to remain efficient and
effective.
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Health and safety is important as it protects the well-being of employees and customers. There are serious, legal, financial, and reputational consequences if neglected.
The aim of this unit is to equip managers with an understanding of their statutory and organisational responsibilities in making the workplace safer.
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The name of organisations who have built their reputation on the quality of their products or services readily come to mind. Managing quality is a collective activity, which has to be monitored
continually to ensure standards are consistently met.
The aim of this unit is to equip managers with the understanding of how quality systems are used, the tools and techniques for monitoring and measuring quality, and the requirements needed to support a quality audit. The impact of this knowledge is to drive a culture of continuous improvement within the organisation.
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Customers are key to the success of any business. It is essential to know how to deliver a great customer experience that meets and exceeds expectations all customers. This is regardless of whether
they are a colleague, department within an organisation, or a member of the public purchasing a product or using a service.
The aim of this unit is to equip managers with an understanding of the parameters in which good customer service is delivered. It focuses on the end to end customer journey and encourages the manager to reflect on the customer service experience through the
customer’s eyes.
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The ability to solve problems, make timely business decisions and respond to customers needs is all dependent on the ability to access good quality data and information. With growing volumes of data, this challenge has become increasingly difficult to manage.
The aim of this unit is to equip managers with the knowledge of
how to gather, assess and analyse different types of data and
information, and how to report findings for different business
purposes within legal and organisational guidelines.
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Managers are increasingly faced with days packed full of meetings that leave little time to get things done. Run well, meetings can be a place where issues are discussed, problems resolved, and
decisions are made.
However, all too often, meetings lack purpose and there is frustration if little has been achieved. The unit content has been designed to challenge traditional thinking. It aims to equip managers with the knowledge and tools to try different approaches when conducting meetings. It also explores good practice for preparing for and leading meetings, which have impact and also
delivers results.
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Delivering presentations can be very challenging. When done successfully, a presentation can lead to a job offer or a new contract. It also has the potential to engage team members to buy-into new ideas, or embrace new projects and opportunities.
The aim of this unit is to equip managers with the knowledge and skills to plan presentations to meet the needs of a target audience.
The unit will enable managers to develop the knowledge and tools
to deliver great presentations, which engage an audience and
motive them to want to know more.
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In order to meet the demands of an ever changing workplace, individuals need to ensure they continue to update and develop their knowledge and skills.
Planning for personal and professional
development ensures greater opportunities for success. The purpose of the unit is to support the manager to identify the benefits of engaging in personal and professional development. By using the knowledge gained, a meaningful development plan will be
created to support them to become an effective manager in the
workplace.
