Lettings Administrator (1 year Fixed term)
Job Description
Job Title: Lettings Administrator
Salary: Please contact for more details
Location: The Greenhouse, Beechwood Business Park, Inverness, IV2 3BL
Responsible to: Office Manager
We’re looking for an organised, proactive individual to join our growing team as a Letting Administrator. This is a varied role in a fast-paced, friendly environment where no two days are the same.
If you’re ready to be part of a dynamic business with a great culture and a passion for property, we’d love to hear from you.
Join Tailormade Moves and be part of something exciting!
Key duties and responsibilities include:
- Aptitude to consistently work toward and uphold our Brand Compass
- Providing excellent customer service at all times
- Answering phone calls and responding to email enquiries
- Listing properties for let, including taking and selecting photos and writing draft text
- Booking viewings with prospective tenants
- Arrange tenant reference checks and ID checks
- Organising initial 6-week routine visits for the lettings team
- Carry out property viewings and take marketing photos
- Being the first point of contact for tenants and landlords regarding any is-sues in conjunction with lettings properties
- Arranging repairs and maintenance as required
- Inputting contractor invoices
- Providing administration support to the lettings team
- Inputting information and maintaining a database, uploading and maintain-ing properties on software/website
- To attend company training courses as required to ensure level of compe-tency is maintained.
- Ability to make pragmatic decisions under pressure
- Demonstrate a respectful attitude to all clients, contacts, and visitors
- Have positive colleague relationships and great teamworking skills
- Self-manage tasks and seeing things through or delegating appropriately
Application requirements:
- Computer literate
- Flexibility to occasionally work additional hours to meet the demands of the business
- Compliant ability to work within the UK
- Driving Licence essential
- Experience of Estate agency software or CRM system
- Understanding of legalities of buying and selling a property in Scotland including Home Reports, the Property Ombudsman, and compliance obligations understanding GDPR
- At least two years customer service experience
- Standard Grade/National 5 Level
Contact Information: For more information, please contact Highland Learning Academy, www.hla.scot , info@highlandlearningacademy.co.uk
